Frequently Asked Questions

Providing You with Solutions

Got Questions? We've got the answers!

Our team of experts is here to help you with any queries you may have about our services. Whether you need help with cleaning your home or office, we have the knowledge and experience to provide you with the best solutions.

1. What services do you offer?

Our domestic and commercial cleaning services cover a wide range of areas in and around Milton Keynes. Whether you need your home or office cleaned, we have you covered. Our professional team is dedicated to providing top-notch cleaning services to ensure your space is spotless and fresh.

2. What areas do you serve?

Our domestic and commercial cleaning services cover a wide range of areas in and around Milton Keynes. Whether you need your home or office cleaned, we have you covered. Our professional team is dedicated to providing top-notch cleaning services to ensure your space is spotless and fresh.

3. How do I book a cleaning service with your company?

To book our cleaning services for both domestic and commercial properties, simply fill out our online form on our website or give us a call at 07405 702426 . Our team will work with you to schedule a convenient time for our cleaners to come to your property and provide top-quality cleaning services. Whether you need a one-time deep clean or regular maintenance, we are here to help make your space sparkling clean.

4. Can I have a regular cleaning service?

Absolutely! We offer regular cleaning services for both domestic and commercial properties. Whether you need weekly, bi-weekly, or monthly cleaning, our team is here to help keep your space looking its best.

5. Are you insured?

Yes, we are fully insured for your peace of mind.

6. Do you bring your own cleaning supplies?

Yes, we bring our own cleaning supplies for both domestic and commercial cleaning services. Our team is equipped with all the necessary products and equipment to ensure a thorough and efficient cleaning experience for our clients.

7. Can I customise my cleaning package to fit my specific needs?

Our domestic and commercial cleaning services cover a wide range of areas in and around Milton Keynes. Whether you need your home or office cleaned, we have you covered. Our professional team is dedicated to providing top-notch cleaning services to ensure your space is spotless and fresh.

8. Are your cleaning products safe for pets and children?

When it comes to cleaning products, safety is always a top priority, especially when pets and children are involved. At Kals Kleans, we only use safe and non-toxic cleaning products that are gentle on the environment and on your loved ones. You can trust that our cleaning solutions are pet and child-friendly, so you can have peace of mind knowing that your home or office is not only clean, but also safe for everyone.

9. How long does a typical cleaning session take?

Typical cleaning sessions for domestic cleaning can range from 1-4 hours, depending on the size and condition of the home. Commercial cleaning sessions, on the other hand, can take anywhere from 2-8 hours, depending on the size of the space and the level of cleaning required.

10. How often should I schedule a commercial cleaning service?

When it comes to maintaining a clean and sanitary environment for your business, scheduling a commercial cleaning service regularly is crucial. The frequency of cleaning services will depend on the size of your space, the type of business you have, and the level of foot traffic it receives. In general, most businesses benefit from having a commercial cleaning service come in at least once a week to ensure that surfaces are properly sanitised and maintained. However, some businesses may require more frequent cleanings, such as restaurants or medical facilities. It's important to work with a professional cleaning company to determine the best schedule for your specific needs.

11. What is your policy on rescheduling or cancelling appointments?

Our rescheduling and cancellation policy for both domestic and commercial cleaning services is as follows: 

  • If you need to reschedule your cleaning appointment, please notify us at least 48 hours in advance. We will do our best to accommodate your request and find a new time that works for you. 
  • If you need to cancel your appointment, we ask that you provide us with at least 48 hours notice. This allows us to adjust our schedule accordingly and offer the time slot to another client. Please note that any cancellations made less than 48 hours before the scheduled appointment will be subject to a cancellation fee.

12. Do you offer eco-friendly cleaning options?

Our cleaning services offer environmentally-friendly products and methods to ensure a clean and healthy environment for you and your family or employees.

Contact us

Ready to experience the best house cleaning services in Milton Keynes? Get in touch today for a free consultation and personalised quote.

  • Mon – Fri
    • 08:00 am – 07:30 pm
  • Saturday
    • 12:00 pm – 06:00 pm
  • Sunday
    • 10:00 am – 04:00 pm

Telephone: 07405 702426

E-mail: Kalskleans@yahoo.com

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